{"id":677,"date":"2016-07-28T15:24:29","date_gmt":"2016-07-28T14:24:29","guid":{"rendered":"http:\/\/localhost:8888\/NectaromeWebsite\/?page_id=677"},"modified":"2026-06-15T13:38:48","modified_gmt":"2026-06-15T11:38:48","slug":"faq-nectarome","status":"publish","type":"page","link":"https:\/\/www.nectarome.fr\/en\/faq-nectarome\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_pb_fullwidth_section et_section_regular et_block_section\"><div class=\"et_pb_fullwidth_slider_0 et_pb_slider et_pb_module\"><div class=\"box-shadow-overlay\"><\/div><div class=\"et_pb_slides\"><div class=\"et_pb_slide_0 et_pb_slide et_pb_slider_with_overlay et_pb_media_alignment_center et_pb_bg_layout_dark et_pb_text_align_center et_pb_section_parallax\" data-slide-id=\"divi\/slide-0\"><span class=\"et-pb-parallax-wrapper\"><span class=\"et-pb-parallax-background et-pb-parallax-background-module--divi-slide-0\" style=\"background-image:url(https:\/\/www.nectarome.fr\/wp-content\/uploads\/2016\/07\/faq-header.jpg)\"><\/span><\/span><div class=\"et_pb_slide_overlay_container\"><\/div><div class=\"et_pb_container\"><div class=\"et_pb_slider_container_inner\"><div class=\"et_pb_slide_description\"><h2 class=\"et_pb_slide_title\">FAQ<\/h2><div class=\"et_pb_slide_content\"><p>Questions \/ Answers<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p style=\"text-align: center;\">Are you asking yourself a question about our products and\/or our services?<\/p>\n<p style=\"text-align: center;\">Do not hesitate to first go through the list of questions below, and to contact us if the answer to your question isn\u2019t included in it.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_1 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_block_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_block_module\"><h5 class=\"et_pb_toggle_title\">Are all of your products natural? <\/h5><div class=\"et_pb_toggle_content\"><p style=\"text-align: justify;\">Our products are all natural. We make a point of them being so.<\/p>\n<p style=\"text-align: justify;\">We believe in natural wellbeing, in products that respect Man and the environment. We wish to raise as much awareness as possible among consumers about using healthy products in the long run, without ever skimping on quality.<\/p>\n<p style=\"text-align: justify;\">We wish to prove that it is possible to choose not to choose between Naturalness, Quality, and Efficiency.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">Why aren't your products certified organic? <\/h5><div class=\"et_pb_toggle_content\"><p style=\"text-align: justify;\">The certification procedures are longue and complicated. We make products that are by far certifiable by different certification agencies. Our raw materials and our manufacturing techniques are all meticulously studied and meet the quality and production standards of these agencies. We are progressively launching the certification procedures.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">Do you make all of your products yourselves? <\/h5><div class=\"et_pb_toggle_content\"><p style=\"text-align: justify;\">We make the large majority of our products. We make all of the products from our Bath, Beauty Care, Hammam and Home&amp;Gifts lines ourselves. We do however order a few of our raw materials from suppliers that we have carefully selected.<\/p>\n<p style=\"text-align: justify;\">The products from our dietary line are primarily made by supplying partners whom we are used to working with and whom we have strictly selected. We do however extract the oils and make the aromatized oils ourselves.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">Where do the raw materials come from? <\/h5><div class=\"et_pb_toggle_content\"><p style=\"text-align: justify;\">We buy a few of the raw materials used in our products from carefully selected suppliers.<\/p>\n<p style=\"text-align: justify;\">We make certain raw materials ourselves, such as the oils for example.<\/p>\n<p style=\"text-align: justify;\">We encourage the work of small farmers in the Ourika region. We have thus set up various partnerships with local farmers, with precise specifications. We therefore require a certain quality of products, organic raw materials, and predefined extraction techniques.<\/p>\n<p style=\"text-align: justify;\">For the products that are not available in the region, we have chosen different supplying partners whom we have also selected with great care, based on the same criteria.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">What are the certifications you have to this day? <\/h5><div class=\"et_pb_toggle_content\"><p style=\"text-align: justify;\">To this day, we have the Ecocert organic certification for our Argan oil. We also have ONSSA certification (health attestation).<\/p>\n<p style=\"text-align: justify;\">Our production factory is certified ISO 22716, a standard that gives guidelines for the production, control, storage and shipment of cosmetic products.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">Are your products vegan?<\/h5><div class=\"et_pb_toggle_content\"><p>Only honey masks, food honey, and amlou (which also contains pure honey) are not vegan.<\/p>\n<p>The rest of our products are.<\/p>\n<p>We take care, for example, to buy our argan fruits directly and to do our own depulping, crushing and oil extraction, to be sure of the quality of the oil obtained and that the almonds did not pass through the goat.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">Are your products tested on animals?<\/h5><div class=\"et_pb_toggle_content\"><p>Absolutely not!<br \/>\nWe are convinced that our wildlife as much as our flora need to be protected and preserved.<br>\n\nRespect for the planet also means respect for animals.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-677","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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